Privacy Policy
Melo Body Harmony are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, date of birth, address, email address, phone number.
- Health and Lifestyle Information: Medical conditions, medications, allergies, injuries, surgeries, pregnancy status, lifestyle information.
- Emergency Contact Details: Name, phone number, relationship to you.
- Usage Data: Information about how you use our website and services.
How We Use Your Information
We use your personal information to:
- Provide and manage our services.
- Tailor our services to meet your individual needs.
- Communicate with you, including sending appointment reminders and promotional materials (if consented).
- Maintain internal records and comply with legal obligations.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contract: The processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
- Legal Obligation: The processing is necessary for us to comply with the law.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Data Security
We take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Under GDPR, you have the following rights:
- Right to Access: You have the right to request a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
- Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:
Melo Body Harmony
contact@melobodyharmony.com