Frequently Asked Questions
FAQs
Do I need to provide my own massage couch?
Don't worry, we will bring a portable massage couch with us if you do not have one. We only ask you to provide towels for draping, but we do the rest.
How many towels do I need to provide?
What is your cancellation policy?
We are a small, independent, family run business, so we are sure you understand that we need to manage our time carefully. We understand life can get in the way sometimes, therefore we kindly ask that you give 12 hours notice for cancellations. Notice given after that will incur a cancellation fee at 80% of the full cost. No shows will be asked to pay the full fee. View our full cancellation policy here.
How much space do I need to provide?
Our massage couches measure approximately 2m x 1m (without additional extensions). We will need a space in your home large enough to fit the couch and for us to be able to move around the couch freely. Proper massage technique often involves the therapist adopting a wide stance, so please bear that in mind when setting up your space so we can provide the best possible treatment for you.
Can the massage packages be shared between multiple people?
Yes! If you wish to share a 4 or 5 session treatment package with someone else, this is permitted within the same household. Read our full terms and conditions regarding our multi-treatment packages.
